Question 1

Are you 100% natural and organic?

Accepted Answer

We use organic ingredients where possible. The aloe vera gel has trace elements of chemical preservatives that ensure its shelf life.

Question 2

How long do Aloelle products last?

Accepted Answer

From point of blend, we give 6 months to every Aloelle product, you’ll find this on the base of your jar. We recommend that you store your products at room temperature, away from direct sunlight. Extreme temperatures will alter the state of each product.

Question 3

My Citrus Ritual has split/is lumpy, what should I do?

Accepted Answer

If Citrus Ritual gets too hot, either in the sun or by a radiator, it will split. Let it return to room temperature and, with the lid screwed on tightly, shake the jar well.

Citrus Ritual can be kept in the fridge but will firm up in consistency and small lumps could appear. These are the fats solidifying and will melt into the skin upon contact.

Question 4

My Skin Replenish has melted, what should I do?

Accepted Answer

Always try and keep your pot of Skin Replenish at ambient temperature. If left in direct sunlight or by a radiator, it will melt. Let it return to room temperature with the lid firmly screwed on, shaking every so often.

FAQ

Frequently asked questions

Are you 100% natural and organic?

How long do Aloelle products last?

My Citrus Ritual has split/is lumpy, what should I do?

My Skin Replenish has melted, what should I do?

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